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What happens next
- A coach replies within one business day (Mon–Fri, 09:00–18:00 Kyiv time).
- You receive a written offer stating the programme, its duration and the price in hryvnia (UAH), taxes and fees included.
- No payment is taken until you confirm that offer in writing.
Cancellation and refunds
You may cancel before the first session at no cost. After it begins, unused sessions are refunded pro rata within 14 calendar days of a written request to contact@zorvdalis.com.
Complaints and out-of-court disputes
Write to contact@zorvdalis.com or call +380 962 002 6837; we answer within 30 calendar days. If we cannot resolve the matter, you may contact the State Service of Ukraine on Food Safety and Consumer Protection (Derzhprodspozhyvsluzhba) or the courts of Ukraine.
Important notice
Coaching here is fitness and lifestyle guidance only: it is not a medical, diagnostic or rehabilitation service and does not replace care by a licensed physician. A full Ukrainian-language version of this website is available.
Legal references
- Zakon Ukrainy «Pro elektronnu komertsiu» No. 675-VIII vid 03.09.2015
- Zakon Ukrainy «Pro zakhyst prav spozhyvachiv» No. 1023-XII vid 12.05.1991 (v redaktsii Zakonu No. 3153-IX vid 10.06.2023)
- Zakon Ukrainy «Pro reklamu» No. 270/96-VR vid 03.07.1996
- Zakon Ukrainy «Pro zakhyst personalnykh danykh»; Zakon Ukrainy «Pro elektronni komunikatsii» No. 1971-IX vid 16.12.2020
- Zakon Ukrainy «Pro litsenzuvannia vydiv hospodarskoi diialnosti» No. 222-VIII vid 02.03.2015